Hair Loss News

A local Canadian court has ruled in favor of a man who sued a Canadian hair restoration clinic for failing to deliver on their promises.

The man, Rezgar Palani, spent more than $4,000 on hair loss treatments with little to show for it.   So he took it up with the clinic who had promised him success or his money back.

The clinic refused and showed him two photos as proof that the treatment was working, but Palani said there was no way to prove it was his head in the pictures.  Palani had attended the clinic weekly from Feb. 4, 2006 to July 15, 2006, using a portable laser as required. He had also applied 25 to 30 drops of the $150-per-bottle formula daily.

Judge Nancy Phillips agreed with Mr. Palani and found the photos — black and white photocopies with hand-written notations — were “poor quality and problematic.”

Doug Slamko — the marketing director and spokesperson for International Laser Clinics — claimed that the technology used by the company “is effective for the vast majority of people.”

He stated that Mr. Palani was beginning to get a response, but stopped treatment after six months instead of the year that’s required.

The judge disagreed, “I heard no evidence that would allow me to conclude anything other than that Palani had done what he could to make himself eligible for the refund,” she said.

She ruled that Palani met the requirements for a refund, less the cost of the products used.  That means Palani, a Kurdish immigrant who spent more than $4,000 on hair loss treatments, will get his money back, less the $701.70 he used in drops and shampoo.

Palani did eventually end up solving his hair loss problem; he decided to spend $14,000 for hair transplant surgery.